Legal information

Terms & Conditions

Please read these terms before using the website or placing an order.

1. General information

These terms apply to the use of our website and to purchases made through our online store. By using this website, you agree to follow these terms.

2. Products

We do our best to display product descriptions, images, prices, and availability accurately. Product details may change without prior notice.

3. Orders

When you place an order, you confirm that your information is complete and accurate. We may refuse or cancel an order because of an error, stock issue, payment issue, or suspected misuse.

4. Prices & payment

Prices are shown in the currency displayed on the website. Payment must be completed using the available payment methods. Prices may be updated without prior notice.

5. Delivery

Delivery timing can vary with location, product availability, courier services, holidays, and external delays. We are not responsible for delays caused by third-party carriers.

6. Returns & refunds

Return and refund requests are handled according to our delivery and returns policy. Products should generally be unused, undamaged, and returned in their original condition.

7. Website use

You must not misuse the website, attempt unauthorized access, interfere with security, copy protected content without permission, or use the website for unlawful activity.

8. Intellectual property

Website text, images, graphics, logos, product visuals, and design elements belong to FRAME or their respective content owners and may not be reused without permission.

9. Limitation of liability

To the extent permitted by law, FRAME is not liable for indirect, incidental, or consequential loss resulting from use of the website, products, or services.

10. Changes to these terms

We may update these terms from time to time. Changes are published on this page, and continued use of the website means you accept the updated version.